Hello to all,
As part of our commitment to safety, we have designed an extensive habitation area safety inspection and a pre-sale deep clean programme on our vehicles. This also extends to our business premises. To explain further, this inlvolves steaming, sanitizing and wiping the habitation area of the vehicle includng the cab area, steering wheel, stalks, switches, winders as well as handles, seat adjusters, gear sticks, handbrake. The living accomodation gets extra attention to latches, doors, cupboard handles and locks, window blinds, windows, utlities; cookers, sinks, fridges, heating units. This is completed by staff holding a "British cleaning certificate".
Keeping with the safety issue, our motorhomes now recieve a comprehensive habitation area inspection by a certified "ACOPS" (accredited certificate LPG installation & testing) "NCC" (national caravan council approved) and Gas Safe qualified technician. The relevant qualification certificates extend to include working on Truma, Alde, Thetford, Dometic and Alko. As part of this inspection, the electrics RCD units are tested, moisture readings taken around the vehicle (damp testing) and you are given documentation of the findings. Blinds and awning are also checked for correct working order. Only when these inspections and checks are completed will a "cerificate of conformity" be issued.
With regards the vehicles specification, servicing and road worthiness, all our vehicles have a 46 point document sheet detailing what specification the vehicle has. Each vehicle comes with a new MOT (ideally with remedial advisorys sorted prior to sale). In regard to servicing, the running gear recieves an engine oil and filter change, gearbox oil change (except automatics, if sealed for life or not advised by manufaturer) and an anti-freeze check, change or replenish. Timing belts are not part our standard servicing programme however they can be changed at cost if the maufacturer recomends it.
Of course, you wouldn't want to spend your money without having some piece of mind of after sales purchase warranty, so each vehicle comes with an "all inclusive warranty" of between 3 and 6 months, this is included in the agreed price, waranty's can be extended up to 12-24-36 months if required. Finance will play a big part of business in the following months and years so to assist this we have teamed up with Pegasus Finance who underwrite our customers purchases, Pegasus are offering some great new summer low price deals, you can contact them direct and have an informal chat by following the link on our home page.
As a final note, unfortunatly our normal business practice has also had to change a little inline with the current safety guidelines, yes you can view any of our stock vehicles before purchase however this must be done by prior arrangement and by way of an appointment. You will be issued with a face mask and gloves and there are wall hand sanitizers as well as personal hand washes, a safe distance must be adhered to on business premises. To assist with helping you, we are implementing a vehicle walk around video, this will give you a realistic view of the vehicle both inside and out. We cannot offer test drives or "one on one" demostrations of the habitation area at present however we are introducing video test drives upon request and will be able to offer a habitation demonstration of all the vehicles appliances in full working order demonstrated by the relevant qualified person.
Many thanks for your understanding in these difficult times and hopefully one day soon, things may be back to some form of nomality.
Paul and the team at Mr Motorhome Ltd.